• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

HP Envy Photo 7134. I want to print a 10x15 cm photo. I have put the photo paper in but it keeps saying load photo paper. I am using the HP photo paper that came with the printer. What am I doing wrong please?

1 REPLY 1
HP Recommended

@Essyjay 

 

Welcome to the HP Community.

 


@Essyjay wrote:

HP Envy Photo 7134. I want to print a 10x15 cm photo. I have put the photo paper in but it keeps saying load photo paper. I am using the HP photo paper that came with the printer. What am I doing wrong please?


 

You are probably not doing anything "wrong", though you might have missed a step in the setup.

This is especially important if you are printing from a mobile device.

 

After you load the paper in the printer,

Alert the printer to the paper size / paper type loaded in the printer tray.

 

Example - Retain / Modify / Check Tray and Paper Management

Retain_Printing_Preferences_5Retain_Printing_Preferences_5

 

What else?

 

What else you do depends on your Operating System / version and the software / application you are using to view and submit the job to the printer.  (Unknown)

 

If you have more questions, provide additional information so we know more about what you are doing.

 

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Photo 7134 All-in-One Printer 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.