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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- I can’t print from the printer it says there is an error

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1 REPLY 1
10-16-2024 03:31 PM
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP Tank printer 410 is showing an error and you can’t print, here are some troubleshooting steps you can follow:
1. Check for Error Messages
- Look at the printer display for any specific error codes or messages. This can provide clues about what’s wrong.
2. Ensure Proper Connections
- Verify that the printer is properly connected to your computer or network. If using USB, ensure the cable is securely connected. For network printing, ensure the printer is connected to Wi-Fi.
3. Restart the Printer and Computer
- Power off the printer and your computer. Wait a minute, then turn both back on. This can often clear minor errors.
4. Check Ink Levels
- Make sure the ink tanks are filled appropriately. Low or empty ink tanks can prevent printing.
5. Run Printer Troubleshooter
- If you’re using a Windows computer, you can run the built-in printer troubleshooter:
- Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Printer.
6. Update Printer Drivers
- Ensure that you have the latest printer drivers installed. Visit the HP support website to download and install the latest drivers for your model.
7. Clear Print Queue
- Sometimes, print jobs can get stuck. Clear the print queue:
- On Windows: Go to Devices and Printers, right-click your printer, and select See what’s printing. Cancel any stuck jobs.
- On Mac: Go to System Preferences > Printers & Scanners, select your printer, and click Open Print Queue to clear jobs.
8. Reset Printer Settings
- If none of the above works, consider resetting the printer to factory settings. Refer to your printer manual for instructions.
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
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