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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
HP Deskjet 2632
Microsoft Windows 8.1 (64-bit)

I can't print word doc or PDF from my HP Deskjet 2632 printer, but can print pictures and other files.

1 REPLY 1
HP Recommended

Hi @Sidban,

 

I'd like to help!

 

To better assist you -

 

What is the error you receive when you try and print?

 

 

Meanwhile, Print the PDF as an image

 

You can print a PDF file as an image.

NOTE: 

Printing a PDF file as an image can result in blurry images or fonts, especially along the edges of the print.

  1. Open the original PDF file.

  2. Click File, and then select Print from the list.

    The Print window opens.

  3. Click Advanced.

    The Advanced Print Setup window opens.

  4. Click the Print As Image checkbox, change any other settings as desired, and then click OK.

    Printing the PDF file as an image

If the issue persists, Let's try and uninstall the printer software from the root level on your PC and install the full feature printer software.

 

--->In Windows, search for and open Programs and Features.

--->Select your HP printer.

--->Select Uninstall.

--->In Windows, search for and open Devices and Printers.

--->In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

--->Open up the run command with the "Windows Key + R" key combo.

--->Type printui.exe /s and click OK.

--->Click on the Drivers tab.

--->Look for HP Printer driver. If you see it click on it and click remove at the bottom.

--->Select OK.

--->Select Apply and OK on the Print Server Properties windows.

--->Close Devices and Printers.

 

And then reinstall the printer full-featured drivers from the software and drivers page 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.