I canceled my insta ink but now I’m unable to print. Any ideas?

[Bcovin]

I canceled my insta ink and now I get an error that I can’t print without insta ink. I don’t want insta ink. A tech helped me cancel it but I can’t get anyone in person to help me. I have a case number.

[Nal_NR]

Hi @Bcovin,

Welcome to the HP Support Community. 

I'd be glad to help you! 

If you have canceled your instant ink account and are unable to print using HP regular cartridges, here's what you need to know & do:

If you have an instant ink cartridge on your printer, remove it and discard that, you can only use regular cartridges on your printer once you cancel the program.

That said, if you have trouble using regular cartridges, I recommend you turn off the web service using the steps from this link: https://support.hp.com/in-en/document/c04808536

when done successfully, check if it works fine

Hope this helps! Keep me posted for further assistance

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