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- I cannot connect my HP Office Jet Pro 6975 All-in-one printe...

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02-09-2018 04:09 PM
When I follow the directions for HP Direct printing from my IPhone, it tells me to go to settings and pick the network. The network is Direct-E1-HP Office Jet Pro 6970 I choose that and go the print and yes, I'm connected to the printer, but I have lost my network internet connection. Does this mean that every time I want to print from my IPhone, I must go into settings, choose the printer connection, print, and then return to settings and choose my internet network? Every Time?
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02-10-2018
12:59 AM
- last edited on
08-20-2024
06:43 AM
by
JessikaV
Hello Shan6,
You got it right.
for more information on HP - Wireless Direct, click the below URL
https://support.hp.com/us-en/document/ish_1841315-1637332-16
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
02-10-2018
12:59 AM
- last edited on
08-20-2024
06:43 AM
by
JessikaV
Hello Shan6,
You got it right.
for more information on HP - Wireless Direct, click the below URL
https://support.hp.com/us-en/document/ish_1841315-1637332-16
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
02-12-2018 12:50 PM
Hello,
If you are accessing internet on your iPhone using a Wireless router then you may have to disconnect the iPhone from Wireless network and then connect to Printer's Wifi-Direct network in order to print. By doing this you will not be able to access internet.
If you are accessing internet using Mobile Data ( cellular internet data ) and not through Wireless Internet Connect using router, then ensure that Mobile Data is turned on, and connect your phone ( wireless ) to Printer's Direct .
By doing this you'd be accessing internet using Mobile Data and printing to Printer connected to Wifi Direct connection.
Hope i have answered your question.
Note : Mobile devices have ability to connect one Wireless network at a given instance.
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.