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Mac OS X 10.11 El Capitan

I cannot print  .pdf documents using adobe acrobat (I can print other document formats .txt .docx, etc). I had to open the  .pdf document with Preview so it would print (hp deskjet 6127,  Macosx  10.11.6 El capitain).  When I try to print using adobe acrobat I get the error message: "stopped - filter failed". The latest version of acrobat is installed. I would appreciate any suggestion to enable printing using adobe acrobat. 

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