I cants print from my computer

[Nelsi]

I have an HP printer that I always have to be resetting the wifi on and I can never print from my computer even when I install the cable usb to connect it, it still won’t print and my computer always sends it to print but says that the printer has other documents to print still and never prints anything out only from my phone 

[Raj2111]

Welcome to the HP support community.
 

I understand that you are facing issue with your printer, I am glad to assist you.

So, when your HP printer is automatically canceling the print jobs, first make sure the connection between your printer and PC is OK.

Try updating your HP printer driver, or setting it as the default printer. If this does not work, then run an SFC scan to repair corrupted files on your computer.

Let's try a power reset on the printer.

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Run HP Print and Scan Doctor Utility

HP Print and Scan Doctor is a free official utility from HP to troubleshoot various printing and scanning problems.

1. Download HP Print and Scan Doctor utility and install it on your computer.
2. Once installed, launch the utility. It will show the list of printers connected to your computer.
3. Select your printer and then click on Next. On select window, click on Fix Printing option.

Now, the utility will scan for any issue with your printer configuration and fix them. If the issue persists, move on to the next solution.

Restart Print Spooler

Sometimes, the printer errors such as this one are due to random glitch of print spooler server, and restarting it may resolve it. Here’s how to do that:

Press Windows Key + R to open Windows Run. Type services.msc and hit Enter.

Right-click the Print Spooler service and click Restart. Right-click it again and click on Properties.

Click on the drop-down list before Startup type: and set it to Automatic. Click Apply and then OK to save the changes.

Update Printer Driver

In most cases, your HP printer will not perform as it should if its drivers are outdated. Updating the printer driver in Windows 10/11 is very easy. Here’s how to do that:

Open Start Menu and type Device Manager in search.

Expand the Printers section and then right-click on your HP printer.

Select the Update driver option in the context menu.

Click on Search automatically for the updated driver software option.

Set your HP Printer to Default

If you have multiple printers connected to your PC, then make sure the HP printer in question is set as the default printer.

To do that, press the Windows + R key to open the Run Dialog box. Type control and hit Enter.

Click on Devices and Printers.

This will display all the printers that are connected or were once connected to your PC. Right-click on your HP printer and then select the Set as the default printer option.

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

Please perform these steps and Feel free to reply to your public post for any further assistance.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

-Regards.

Raj

[Raj2111]

Welcome to the HP support community.
 

I understand that you are facing issue with your printer, I am glad to assist you.

So, when your HP printer is automatically canceling the print jobs, first make sure the connection between your printer and PC is OK.

Try updating your HP printer driver, or setting it as the default printer. If this does not work, then run an SFC scan to repair corrupted files on your computer.

Let's try a power reset on the printer.

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Run HP Print and Scan Doctor Utility

HP Print and Scan Doctor is a free official utility from HP to troubleshoot various printing and scanning problems.

1. Download HP Print and Scan Doctor utility and install it on your computer.
2. Once installed, launch the utility. It will show the list of printers connected to your computer.
3. Select your printer and then click on Next. On select window, click on Fix Printing option.

Now, the utility will scan for any issue with your printer configuration and fix them. If the issue persists, move on to the next solution.

Restart Print Spooler

Sometimes, the printer errors such as this one are due to random glitch of print spooler server, and restarting it may resolve it. Here’s how to do that:

Press Windows Key + R to open Windows Run. Type services.msc and hit Enter.

Right-click the Print Spooler service and click Restart. Right-click it again and click on Properties.

Click on the drop-down list before Startup type: and set it to Automatic. Click Apply and then OK to save the changes.

Update Printer Driver

In most cases, your HP printer will not perform as it should if its drivers are outdated. Updating the printer driver in Windows 10/11 is very easy. Here’s how to do that:

Open Start Menu and type Device Manager in search.

Expand the Printers section and then right-click on your HP printer.

Select the Update driver option in the context menu.

Click on Search automatically for the updated driver software option.

Set your HP Printer to Default

If you have multiple printers connected to your PC, then make sure the HP printer in question is set as the default printer.

To do that, press the Windows + R key to open the Run Dialog box. Type control and hit Enter.

Click on Devices and Printers.

This will display all the printers that are connected or were once connected to your PC. Right-click on your HP printer and then select the Set as the default printer option.

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

Please perform these steps and Feel free to reply to your public post for any further assistance.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

-Regards.

Raj

[Raj2111]

Welcome to the HP support community.
 

I understand that you are facing issue with your printer, I am glad to assist you.

So, when your HP printer is automatically canceling the print jobs, first make sure the connection between your printer and PC is OK.

Try updating your HP printer driver, or setting it as the default printer. If this does not work, then run an SFC scan to repair corrupted files on your computer.

Let's try a power reset on the printer.

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Run HP Print and Scan Doctor Utility

HP Print and Scan Doctor is a free official utility from HP to troubleshoot various printing and scanning problems.

1. Download HP Print and Scan Doctor utility and install it on your computer.
2. Once installed, launch the utility. It will show the list of printers connected to your computer.
3. Select your printer and then click on Next. On select window, click on Fix Printing option.

Now, the utility will scan for any issue with your printer configuration and fix them. If the issue persists, move on to the next solution.

Restart Print Spooler

Sometimes, the printer errors such as this one are due to random glitch of print spooler server, and restarting it may resolve it. Here’s how to do that:

Press Windows Key + R to open Windows Run. Type services.msc and hit Enter.

Right-click the Print Spooler service and click Restart. Right-click it again and click on Properties.

Click on the drop-down list before Startup type: and set it to Automatic. Click Apply and then OK to save the changes.

Update Printer Driver

In most cases, your HP printer will not perform as it should if its drivers are outdated. Updating the printer driver in Windows 10/11 is very easy. Here’s how to do that:

Open Start Menu and type Device Manager in search.

Expand the Printers section and then right-click on your HP printer.

Select the Update driver option in the context menu.

Click on Search automatically for the updated driver software option.

Set your HP Printer to Default

If you have multiple printers connected to your PC, then make sure the HP printer in question is set as the default printer.

To do that, press the Windows + R key to open the Run Dialog box. Type control and hit Enter.

Click on Devices and Printers.

This will display all the printers that are connected or were once connected to your PC. Right-click on your HP printer and then select the Set as the default printer option.

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

Please perform these steps and Feel free to reply to your public post for any further assistance.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

-Regards.

Raj

[Raj_05]

Hi @Nelsi,

Welcome to the HP support community.
 

I understand that you are facing issue with your printer, I am glad to assist you.

So, when your HP printer is automatically canceling the print jobs, first make sure the connection between your printer and PC is OK.

Try updating your HP printer driver, or setting it as the default printer. If this does not work, then run an SFC scan to repair corrupted files on your computer.

Let's try a power reset on the printer.

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Run HP Print and Scan Doctor Utility

HP Print and Scan Doctor is a free official utility from HP to troubleshoot various printing and scanning problems.

1. Download HP Print and Scan Doctor utility and install it on your computer.
2. Once installed, launch the utility. It will show the list of printers connected to your computer.
3. Select your printer and then click on Next. On select window, click on Fix Printing option.

Now, the utility will scan for any issue with your printer configuration and fix them. If the issue persists, move on to the next solution.

Restart Print Spooler

Sometimes, the printer errors such as this one are due to random glitch of print spooler server, and restarting it may resolve it. Here’s how to do that:

• Press Windows Key + R to open Windows Run. Type services.msc and hit Enter.
• Right-click the Print Spooler service and click Restart. Right-click it again and click on Properties.
• Click on the drop-down list before Startup type: and set it to Automatic. Click Apply and then OK to save the changes.

Update Printer Driver

In most cases, your HP printer will not perform as it should if its drivers are outdated. Updating the printer driver in Windows 10/11 is very easy. Here’s how to do that.

• Open Start Menu and type Device Manager in search.
• Expand the Printers section and then right-click on your HP printer.
• Select the Update driver option in the context menu.
• Click on Search automatically for the updated driver software option.

[Raj_05]

Set your HP Printer to Default

If you have multiple printers connected to your PC, then make sure the HP printer in question is set as the default printer.

To do that, press the Windows + R key to open the Run Dialog box. Type control and hit Enter.

Click on Devices and Printers.

This will display all the printers that are connected or were once connected to your PC. Right-click on your HP printer and then select the Set as the default printer option.

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

Please perform these steps and Feel free to reply to your public post for any further assistance.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

Alden4

HP Support