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‎06-14-2020 04:30 PM

HP Recommended
Product: Laserjet 100 MFP M175nw
Operating System: macOS 10.13 High Sierra

'Engine error ' message

1 REPLY 1

‎06-18-2020 03:02 PM

HP Recommended

@tonyns, Welcome to HP Support Community!

 

Follow the steps below-

  1. Turn off the power by using the power switch.

  2. If a surge protector is being used, remove it. Plug the product directly into the wall socket.

  3. Wait at least 30 seconds, and then turn on the power and wait for the product to initialize.

If you have already performed the steps from the document https://support.hp.com/in-en/product/hp-laserjet-pro-100-color-mfp-m175/4208157/document/c02617147 and the issue persists, it could be a hardware failure.

 

Please reach out to the t in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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