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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎01-16-2025 01:50 AM

HP Recommended

171D142 error 

Category:
1 REPLY 1

‎11-02-2025 04:19 AM

HP Recommended

Hi @Azi1962 

 

Error codes like "171D42" can be specific to certain HP printer models, and they usually indicate a particular issue with the printer. As these codes can vary by model and context, the best approach to resolving such an error would be:

  1. Consult the User Manual: Check the user guide or manual for your specific HP printer model. It might contain information on common error codes and troubleshooting steps specific to your model.

  2. HP Support Website: Visit the HP Support website and enter your printer model along with the error code "171D42" in the search bar. This may provide you with specific troubleshooting steps related to your printer model and error code.

  3. Reset the Printer: Try turning off the printer, unplugging it from the power source, waiting for about 30 seconds, and then plugging it back in and turning it on again. This can sometimes resolve temporary errors.

  4. Update Firmware: Ensure your printer's firmware is up-to-date. Updates can be downloaded from the HP Support website for your specific printer model.

If you are unable to resolve the issue using the above steps, please your printer model and error code screenshot for more detailed assistance.

 

Regards

1603harry

I am an HP Employee. Although I am speaking for myself and not for HP.
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