I have HP Office Jet Pro 9010e and unable to print a PDF booklet so the pages all face the same way

[BK-71]

I am trying to print a PDF booklet and no matter what I do in the settings, one page prints fine then the next page prints upside down. I can print a Word booklet with no problem. Any help would be appreciated since you can't get any help from HP via internet nor calls. I am ready to throw this printer out the window.

[Dragon-Fur · Accepted solution]

@BK-71 

Welcome to the HP Community --

Donate it instead - nice printer - it knows not what it is printing.

PDF printing depends on the software or application used to print the document.

If the Full Feature Software / full driver is installed, the full driver software provides the foundation to install and use other Scan and Print programs and applications.

Example - HP Smart - Windows - Scan > PDF

Setup Menu - Upper Left corner of the example image

Auto Enhancements > Switch Orientation setting OFF

HP_Smart_Win_Scan_Document_Share_4

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Print PDF in Adobe Reader DC 

 Print PDF - Size / Booklet

Open the PDF document in Adobe Reader DC 

Click the Print icon

Open Properties

Set Shortcut to Everyday Printing or similar (Plain paper printing, single sided)

Select your Paper Size

Click OK to save change(s) and Exit the Properties menu

Main print menu

Page Sizing & Handling

Select Booklet

Reminder:  Adjust "duplex settings" in the PDF print menu, not in Properties

When ready, click to Print

General Example

Booklet_Print_9025_PDF_4

References / Resources

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install <<<

HP OfficeJet Pro 9010 EasyStart Printer Setup Software – Offline Use Only 

Ask if you need help installing the printer software.

Product Home

HP OfficeJet Pro 9010e All-in-One Printer series  

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People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[BK-71]

Thank you so much Dragon-Fur for your expert help. After spending hours looking for the solution and receiving NONE from the wonderful HP tech support on the phone, you have saved me from throwing the printer out the window. Thank you for the screen prints as that is what I was looking for in the nonexistent manual that HP no longer puts out anywhere. Even HP Tech had no idea how to print the PDF booklet which is setup differently than the Word booklets I have printed.

I prefer to look for the solutions myself, but I have learned to come here and forget going anywhere else as I have enough gray hair. You are now my hero. Thank you again.

BK-71

[Dragon-Fur]

@BK-71 

You are most welcome.

We are glad to have helped!

Happy Printing!

Thank you for participating in the HP Community --

People who own, use, and support HP devices.