• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎01-18-2021 02:20 PM

HP Recommended
Product: Envy 6055
Operating System: Microsoft Windows 7 (64-bit)

My Envy 6055 keeps showing a message low on paper, I am not low on paper. I have cleaned the rollers, made sure paper is the right kind and stacked right. Also reinstalled it and it still says low on paper.  Prints fine but message comes up every time I print

 

Category:
4 people had the same question
1 REPLY 1

‎01-21-2021 08:42 AM

HP Recommended

@Lucky57

 

Welcome to HP Support Community


I would like to help

 

Please ensure the printer has the latest Firmware https://support.hp.com/in-en/document/c02919168

 

If the issue persists try restoring the printer back to factory settings

 

1. Lift the cartridge access door to expose the cartridge area. 2. While the cartridge access door is open, press and hold (the Power button) and Wireless button on the back of the printer for three seconds


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.