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‎03-18-2025 08:50 AM

HP Recommended
Product: HP LaserJet MFP M234dwe Printer
Operating System: Microsoft Windows 11

My Laserjet MFP M234dw is showing an error 11, supply issue and won't print. I have followed all of the recommended troubleshooting with no luck. I installed a new toner cartridge which solved it for a couple of days, but now the same issue again. Help.

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3 REPLIES 3

‎03-18-2025 09:20 AM

HP Recommended

Known issue caused by a firmware glitch. You need to update your firmware to the latest version released yesterday. March 17th.

 

https://ftp.hp.com/pub/softlib/software13/printers/M232e_237e_Plus/M232-M237_Series_FW_Update-202503...

 

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‎03-18-2025 12:48 PM

HP Recommended

That did not work. Would it be because the update says the printer needs to be in a "ready" state? It is not. Ay ideas? I appreciate the feedback!

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‎03-25-2025 06:49 PM

HP Recommended

Dear @AmbrosiaSalon, please refer to the following link. Hope it works for you.

HP LaserJet MFP M139-M142, M232-M237 Printers - 'Er11' displays on control panel | HP® Support

Saludos,
Nugi
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