I have a Smart tank plus 651 printer. What does code 0XB81E7A26 mean?

[Macy1964]

HP Smart Tank Plus 651 printer        What does this code mean 0XB81E7A26?

[Hawks_Eye]

Hi @Macy1964 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

The error code 0XB81E7A26 on your HP Smart Tank Plus 651 printer typically indicates an issue with the printer's ink system or firmware. 

Here are some steps you can take to resolve it:

1. Reset the Printer

• Turn off the printer and unplug it from the power source.
• Wait for about 60 seconds, then plug it back in and turn it on. This can help clear temporary errors.

2. Remove and Reinsert Printheads

• Open the printhead access door and carefully remove the printheads.
• Clean the contacts on the printheads and inside the printer using a lint-free cloth slightly dampened with distilled water.
• Let the contacts dry completely before reinserting the printheads.

3. Update Firmware

• Visit the HP Support website to check for and install the latest firmware updates for your printer. Firmware updates can resolve bugs and improve performance.

4. Perform a Factory Reset

• On the printer's control panel, navigate to Settings > Restore Defaults or Reset Settings.
• Be cautious, as this will reset all settings to default.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye