I have an HP 5200 series printer and a Dell PC. I got error code 0x8007007e when I tried to print.

[samkrit]

My HP5200 series inkjet printer is wirelessly connected to my Dell PC, running Windows 10. After many months of excellent service, I have begun to receive error code 0X8007007e when I try to print. Help, please ??  TIA.

[sandytechy20 · Accepted solution]

@samkrit

Welcome to HP support community.

Perform root level uninstalltion to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install printer full feature driver

Click here to download the driver.

Update the printer firmware

Refer this HP document for the steps to update the firmware: - Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[samkrit]

I did not follow your suggested steps. Instead I reset the computer to an earlier date, and the problem was (temporarily?) resolved. I believe that the cause of the problem was an incompatibility with the latest Windows Update. Therefore, I am concerned that my computer will download that Update in the near future, and the problem will reappear. If I bring the computer back to where it was before the System Restore that I did, and I then follow your suggested steps, will the solution be permanent and withstand Windows Updates? TIA.

[sandytechy20]

@samkrit

If the issue reappear,  uninstall and reinstall the printer driver as mentioned in above post to fix the issue.

Cheers.