I have an HP Laser Jet M283fdw which will not start.

[HaroldMB]

Over the last two weeks my printer has been turning off every so often. I initially could not restart it until i found a website that told me to unplug the printer and hold the start button for 60 seconds. I am then to continue holding the start button and plug in the power cord. This has worked for approximately a week. My printer has now turned off and I cannot get it to restart. Do you have any suggestions?

[Max3Aj]

Hi @HaroldMB, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
Your HP Color LaserJet Pro MFP M283fdw randomly turning off and now failing to restart could be due to several factors, including power issues, firmware bugs, or internal hardware faults. Try the following steps to diagnose and potentially fix the issue:

Check Power Source

• Ensure the printer is plugged directly into a wall outlet, not a power strip or surge protector.
• Try using a different wall outlet to rule out any power-related issues.

Perform a Hard Reset

Since your previous reset method worked temporarily, try a full power reset:

1. Unplug the printer from the power source and disconnect any USB or Ethernet cables.
2. Wait for 10-15 minutes to allow the internal components to discharge.
3. Press and hold the Power button for 60 seconds.
4. While still holding the Power button, plug the printer back into the power outlet.
5. Release the Power button and see if the printer turns on.

Check for Power Supply Issues

• If the printer still doesn’t power on, the internal power supply unit (PSU) may be failing.
• Try using a different power cord (if available) to rule out a faulty cable.

Firmware Update (If Printer Starts)

If you manage to turn the printer on, immediately check for a firmware update:

• Download the latest firmware.
• Install it using HP Smart or HP Easy Firmware Upgrade Utility.

If none of the above steps work, the issue may be a failing power board or motherboard inside the printer.
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support 

[Repairatrooper]

Based on what i have seen in the field, likely a failed power supply, last time I checked, you cannot buy this as a replacement part.