-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- I have an error on my printer screen and I am unable to prin...

Create an account on the HP Community to personalize your profile and ask a question
06-03-2025 05:52 PM
I changed the black ink cartridge. Afterwards, on the small screen on the printer a message appears: E 0. The ! and ink pics are flashing, as well as E 0. I am unable to clear the error to print. My printer is online.
06-05-2025 04:16 AM
@Aubie19, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding the printer issue!
We're thrilled to have the opportunity to assist you and provide a solution.
That “E0” error with the blinking ink and ! icons usually means the printer isn’t recognizing the new black cartridge properly. Try this:
Power off the printer and unplug it from the wall for about a minute.
Gently remove the black cartridge, check for any protective tape (even a tiny piece left behind can trigger this).
Reinsert it snugly — you should feel a soft click.
Plug it back in and turn it on.
If the lights still flash, it might be a faulty cartridge. If it's new and genuine HP, the place of purchase may offer a replacement.
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
ZOEY7886
I am an HP Employee