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‎04-03-2019 12:38 PM

HP Recommended
Product: Hp deskjet 2138 all in one ink advantage
Operating System: Microsoft Windows 8.1 (64-bit)

Some people say that its necessary to take a printout everyday or else the printer gets defective or the ink gets ruined or spoiled.. is it true?? Both for black and color prints

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-04-2019 10:31 AM

HP Recommended

@wajeed717

 

Welcome to the HP Support Community!

  • If the printer is not used for a couple of weeks or a month, there are chances where the ink in the cartridges can dry up.
  • There will also be some dust accumulated inside the printer which may cause the mechanism not to function smoothly.
  • There is an option to clean the ink cartridges and the printhead via the printer or the software in such cases.
  • It is recommended to print/copy 1-2 sheets at least once in a week or two to maintain the smooth functioning of the printer.

Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎04-04-2019 10:31 AM

HP Recommended

@wajeed717

 

Welcome to the HP Support Community!

  • If the printer is not used for a couple of weeks or a month, there are chances where the ink in the cartridges can dry up.
  • There will also be some dust accumulated inside the printer which may cause the mechanism not to function smoothly.
  • There is an option to clean the ink cartridges and the printhead via the printer or the software in such cases.
  • It is recommended to print/copy 1-2 sheets at least once in a week or two to maintain the smooth functioning of the printer.

Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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