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HP OfficeJet Pro 8710 All-in-One Printer
Microsoft Windows 10 (64-bit)

My Printer stopped Printing. the que says its offline. I've reset, restarted the PC's (apple os Dell using windows 10 - this computer), the network, the printer; even removed and tried to reinstall the printer but it won't even print a test page. I've avoided the HP updates in order to keep using my ink but the system was powered down last week when I was away. The printer won't print from it's own test page. Any recommendations?

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