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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎03-31-2020 07:34 PM - last edited on ‎03-31-2020 07:52 PM by Retired

HP Recommended
Product: 8620
Operating System: macOS 10.14 Mojave

My printer screens shows printer error. Says problem with printer or ink system. I have unplugged multiple times. I have spent over an hour reading, which was absolutely not helpful. What is even more less helpful is that the screen says contact customer service if all else fails.

 

1 REPLY 1

‎04-03-2020 05:52 AM

HP Recommended

Hi @Leinaala

Welcome to the HP Support Community. I'm afraid this is a hardware issue with the printer.

 

Perform step 2 mentioned in this document. If the issue persists, please contact our HP Support team for Service Options as it could be a possible hardware issue:

1) Click on this link - www.hp.com/contacthp/

2) Select your product type below.

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Select the appropriate option based on your preference.

6) Fill the web-form and proceed further.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

KUMAR0307
I am an HP Employee

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