I have just wasted 45 minutes of my life "chatting" to my online assistant

[PhilDesperate1]

I am trying to connect my new laptop to my printer. To do this I need to know my WS pin number which should be on my printer. I have recently suffered a stroke and cannot physically access my printer. Can somebody here please help me.

[Echo_Lake]

@PhilDesperate1
Thank you for posting on the HP Support Community.

No PIN needed. If your router supports WPS pushbutton method, please watch the following video.https://www.youtube.com/watch?v=FoDc9wn3fJs

Also, I have a few troubleshooting steps we could try to fix the issue:

To Set up the printer using WiFi Protected Setup (WPS)

Wi-Fi Protected Setup (WPS) allows you to quickly set up the printer on your wireless network,
without having to enter the wireless network name (SSID), wireless password (WPA passphrase,
WEP key), or other wireless settings.

NOTE: Only set up wireless using WPS if your wireless network uses WPA data encryption.
If your wireless network uses WEP or is not using any encryption at all, use one of the other
methods provided in this section to set up the printer on your wireless network.

NOTE: To use WPS, make sure your wireless router or wireless access point supports

WPS. Routers that support WPS often have a

(WPS) button or a button labelled “WPS”.

You can use one of the following methods to set up the printer using WPS:
•Push Button Method: Use the

(WPS) or WPS button, if available, on your router.

•PIN Method: Enter the PIN generated by the printer in the router’s configuration software.

To connect the printer using the Push Button Method:
1. On the printer, press and hold the

(Wireless) button for 3 seconds. The wireless light

starts blinking.

2. On the wireless router or wireless access point, press and hold the WPS button for 3
seconds.
Wait for about 2 minutes. If the printer connects successfully, the wireless light stops
blinking but remains lit.

To connect the printer using the PIN Method:
1. Print the network configuration page and locate the pin for WPS. For more information, see
Understand the network configuration page.

2. On the printer, press and hold the

(Wireless) button for 3 seconds. The Wireless light

starts blinking.

3. Open the configuration utility or software for the wireless router or wireless access point,
and then enter the WPS PIN printed on the network configuration page.

NOTE: For more information about using the configuration utility, see the
documentation provided with the router or wireless access point.

Wait for about 2 minutes. If the printer connects successfully, the wireless light stops
blinking but remains lit.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.