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‎04-15-2020 08:11 AM

HP Recommended
Product: Deskjet 2620
Operating System: Microsoft Windows 10 (64-bit)

I have the error message E E come up on my printer. I can only find solutions to errors that contain a number next to the E such as E1, E2 etc.... So why I have EE on my printer control panel I do not know. I have tried everything. Resetting the PC, replacing the cartridges, nothing works. I have inserted a picture to show you the error message. 

Any help is appreciated. 20200415_144944(0).jpg

16 people had the same question
4 REPLIES 4

‎04-15-2020 09:06 AM

HP Recommended

Hi,

It is hard to say from a picture, as any blinking or solid light indicates different things, as well the screen may change.

 

Any chance you see an E3 error? which seems like an E, and 3 looks like a mirrored E...

If you may post a short video of 10-15 seconds, that would be much helpful to get a better picture of the blinking lights pattern.

 

Shlomi



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‎04-15-2020 09:49 AM

HP Recommended

The error is EE, not E3. How do I insert a video?

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‎04-15-2020 09:51 AM

HP Recommended

https://streamable.com/d5ab7j 

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‎04-15-2020 11:21 AM

HP Recommended

https://streamable.com/d5ab7j This is the video that shows the error message and the blinking lights 

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