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officejet pro L7680
Microsoft Windows 7 (64-bit)

I installes new print heads  and ink carts on my L7680 and it worked fine for 3 days.   now its flashing exclaaimation  yellow, wont come off the screen that says printhead problems.   both heads it lists. 

  i haved ever fix they list ob the, nothing will get that  error massage off the screen, i cannot do anything at all.  these heads and carts cost me all I had and HP says my printer is out of warranty  in 2014 ,   it was working perfectly, and just stopped , liek a scam not a real problem.  this is crap.  everythings fine except that error       how do you wipe the bull out of this thing?

2 REPLIES 2
HP Recommended

Hello,

Please click https://support.hp.com/ca-en/product/HP-Officejet-Pro-L7000-All-in-One-Printer-series/3601422/model/... to access the steps that should resolve the issue .

 

Good luck.

Regards,
Jabzi

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Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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taht answer was super funny, are you tryying to get points with HP or something, i said right in my post that I tried all those things over and over.  they are just silly, the screen is tuck on that problem printheads.    there was nothing wrong with the heads at all,  something happened in the software and it shut my old system down, it was running perfect and suddenly stopped.  no bad prints or  messed up jobs.   just poof, 

  its something they did.   it happened three days after thaat new update crap they iinsisted i get.  now it keeps telling me that i should uninstall the software and re install it , I have done it three times, all three successful butthe the site tells me that i have to do it again.   its some kind of HP JOKE for people that have no warranty any longer.

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