I installed the instant ink & got this error use set up cartridge's that came with your printer

[Mack213]

I purchased this printer sealed in the box off of eBay, it came with the 8 months of instant ink, but no start up cartridge's. I ordered the instant ink cartridge's & installed them today. Now the printer has this error on the screen - (Use set up cartridge's that came with your printer) I have turned it off & on, Unplugged it, and ran the print doctor, but nothing will move it past the error. Any ideas?

[Kumar0307]

@Mack213, Welcome to the HP Support Community! I’m here to help.

I understand you do not have the setup ink cartridges. 

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link. 

Hope this helps! Keep me posted. 

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