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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- I keep getting a print alignment failure when it scans the a...

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08-19-2024 08:44 AM
Hi @schooner252,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand the print alignment failure on your HP Photosmart 5525 could be related to the aftermarket ink or the alignment page itself. Here are a few steps you can try to resolve the issue:
Check the Alignment Page:
- Make sure the alignment page is placed correctly on the scanner glass, usually in the top-left corner. Double-check for any smudges, dirt, or wrinkles on the page.
Clean the Scanner Glass:
- Dust, fingerprints, or smudges on the scanner glass can interfere with the alignment process. Clean the scanner glass with a lint-free cloth and a mild glass cleaner.
Use Genuine HP Ink Cartridges:
- Aftermarket ink cartridges may not always work well with the alignment process. If possible, try using genuine HP ink cartridges to see if that resolves the issue.
Check Cartridge Installation:
- Ensure that the ink cartridges are installed correctly. Remove and reinsert them to make sure they are seated properly.
Perform Printer Maintenance:
- Run any available printer maintenance or cleaning routines from the printer’s control panel or HP software.
Reset the Printer:
- Sometimes a simple reset can resolve issues. Turn off the printer, unplug it from the power source for a minute, then plug it back in and turn it on.
Update Printer Firmware: Update the firmware on an HP printer
- Ensure that your printer’s firmware is up to date. Check the HP website for any available firmware updates for your Photosmart 5525.
Refer to this document: HP Photosmart 5525 e-All-in-One Printer User manual
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.