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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
CJLite12
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I'm trying to copy to the 11 x 14 inch paper drawer and it says copy does not support 11 x 14 paper

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HP OFFICEJET PRO 7740
Microsoft Windows 10 (64-bit)

I have a HP OFFICEJET PRO 7740. I use to be able to copy to tray 2 which is a  11x14 inch paper. Now it tells me that Copy does not support 11x14. Load a supported size of paper and continue. The 11x14 is no longer listed. It always worked fine until a few weeks ago. All the software, drivers are up to date. Help would be apprecitated.

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Repairatrooper
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11x14 or 11x17? 11x14 would be considered a custom size and would need to be set accordingly.

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CJLite12
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Sorry, it's 11 x 17 paper drawer.

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