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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- I need a password

Create an account on the HP Community to personalize your profile and ask a question
08-17-2020 11:51 AM
Hi @Ola10
Welcome to the HP Support Community. I'd be happy to assist you.
How is the printer connected WiFi-Direct or Wireless router?
If the printer is connected with WiFi-Direct try using the default password: 12345678
Refer to this link: https://support.hp.com/in-en/product/hp-laserjet-pro-mfp-m28-m31-printer-series/16647082/document/c0...
Click on this link: https://support.hp.com/in-en/product/hp-laserjet-pro-mfp-m28-m31-printer-series/16647082/document/c0... to connect the printer to the Wireless network
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
Raj1788
I am an HP Employee