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‎11-15-2021 07:27 AM

HP Recommended
Product: 4100

The HP4100 I bought from Walmart had no setup cartridges included. The box looked like it may have been a return but I didn't notice until I got home. Now I have need the setup cartridge. The bypass technique from youtube didn't work and I can't buy the setup cartridges. Help before I throw this stupid thing off my 4th floor balcony. 

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1 REPLY 1

‎11-17-2021 12:51 PM

HP Recommended

@BrianB76

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I understand you are receiving a "use setup cartridges" error.

We would have to perform an OOBE reset on the printer to bypass the error

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • In order to access your private messages, click the support private message icon in the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted.  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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ECHO_LAKE
I am an HP Employee

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