I refilled my ink printer but it doesn't work

[Lalalala8]

Today I tried printing something but my printer states that there's low ink. I went to the ink store 

and the owner filled up the ink on my ink cartridges. Then I reinstalled the cartridges but my 

printer states that ink may be low. Furthermore, it refuses to print things, but it makes copies 

just fine. The wifi on my printer seems to be working, but it doesn't print what I want it to. I need to

fix this asap because I need stuff printed for tommorrow. Please help, thank you.

[Flower_Bud · Accepted solution]

@Lalalala8

Welcome to HP Forums,

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

As I understand, printer gives an error message 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

What is the exact error message? 

Have you tried a non refilled cartridge?

Let's try these steps to resolve the issue: Click here

Step 1: Make sure the ink cartridges are compatible

Step 2: Make sure the ink cartridges are inserted correctly

Step 3: Clean the ink cartridge and printhead contacts

Step 4: Clean the ink cartridge contacts again

Step 5: Reset the printer

Step 6: Replace the problem ink cartridge

Let me know 🙂

Cheers 🙂

[Lalalala8]

Hi there, thanks for your reply. A worker at a printer store told me that my ink cartridges have microchips and after the ink is gone, the printer will show there is no ink even though the cartridge is refilled. This is so that companies force consumers to buy new ink cartridges. He then told me there is a way to work around that. I haven't tried his method yet. Also, my new cartridges arrived so I'm just going to use the new ones. Thank you.

[Flower_Bud]

@Lalalala8

Thank you for responding,

It's great to have you back 😉

Did the new ink cartridges resolve the issue on your printer? 

Let me know 🙂

Cheers )

[Lalalala8]

Yes. Thank you for asking.

[Flower_Bud]

@Lalalala8

Thank you for the update,

I appreciate your time and efforts,

I'm glad to hear the issue is resolved 😉

You've been great to work with and it has been a genuine pleasure interacting with you.

If you need further assistance, feel free to reach out to us 🙂

Take care now and do have a fabulous week ahead. 🙂