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HP OfficeJet Pro 8025
Microsoft Windows 10 (32-bit)

Paper Size does  not match the paper size selected

1 REPLY 1
HP Recommended

@MinnDeer 

 

The printer might be able to print this size envelope - the specifications are a bit unclear on the subject.

 

Reference

Product Specifications for the HP OfficeJet Pro 8025 All-in-One Printer (1KR57A) 

Section Paper Handling

 

What? 

The general Custom paper size list includes this size range. 

 

That said, envelopes have their own rules about things and the smaller envelope size might be rejected.  Why?  It is not the length (6 1/2 inches) - it is the height (3 5/8 inches) - the height might be just shy of what is necessary (a bit over 4 inches).  True?  Unknown.  Try it.

 

What to do?

First,

After you load the envelopes, alert the printer display panel (or use EWS) about the paper size / type.

IF your printer does not include the paper size / type you need,

IF the list includes "Custom" (likely the last entry),

Set the paper size to Custom and the type to plain paper.

 

Example - Retain / Modify / Check Paper Size & Type - Tray and Paper Management

Retain_Printing_Preferences_10Retain_Printing_Preferences_10

 

 

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

Set the Preferences – Windows

 

NOTES

  • This section is not applicable to Mobile Printing.
  • Access to the complete Printer Preferences requires having installed the Full Driver printer software.
  • Printing Preferences are available directly from the driver. 
  • Printing Envelopes?  See NOTE

 

Control Panel > icon view > Devices and Printers

Right-Click on your printer > Printing Preferences

 

  • When called from within printing software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” or similar.

 

 

NOTE >> Word > Mailings > Envelopes  :: Preferences and Envelopes 

Select / leave Printing Preferences Shortcut to "Everyday Printing" or something equally benign. 

 

 

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

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When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8025 All-in-One Printer 

 

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