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- Printing Errors or Lights & Stuck Print Jobs
- I want to print No 6 3/4 envelops but get an error message a...

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11-09-2021 11:38 AM
The printer might be able to print this size envelope - the specifications are a bit unclear on the subject.
Reference
Product Specifications for the HP OfficeJet Pro 8025 All-in-One Printer (1KR57A)
Section Paper Handling
What?
The general Custom paper size list includes this size range.
That said, envelopes have their own rules about things and the smaller envelope size might be rejected. Why? It is not the length (6 1/2 inches) - it is the height (3 5/8 inches) - the height might be just shy of what is necessary (a bit over 4 inches). True? Unknown. Try it.
What to do?
First,
After you load the envelopes, alert the printer display panel (or use EWS) about the paper size / type.
IF your printer does not include the paper size / type you need,
IF the list includes "Custom" (likely the last entry),
Set the paper size to Custom and the type to plain paper.
Example - Retain / Modify / Check Paper Size & Type - Tray and Paper Management
Retain_Printing_Preferences_10
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Set the Preferences – Windows
NOTES
- This section is not applicable to Mobile Printing.
- Access to the complete Printer Preferences requires having installed the Full Driver printer software.
- Printing Preferences are available directly from the driver.
- Printing Envelopes? See NOTE
Control Panel > icon view > Devices and Printers
Right-Click on your printer > Printing Preferences
- When called from within printing software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” or similar.
- No Size? If the size of the Paper Size is not included in the Drop-down list, consider / try: Create a Custom Paper Size Form. Reference: HP Printers - Creating Custom Paper Sizes
NOTE >> Word > Mailings > Envelopes :: Preferences and Envelopes
Select / leave Printing Preferences Shortcut to "Everyday Printing" or something equally benign.
HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP OfficeJet Pro 8025 All-in-One Printer
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