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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎06-28-2023 05:07 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

i FITTED A NEW HP 301 INK CARTRIDGE TO MY HP 1510 PRINTER AND THIS CAME UP ON THE SCREEN- INCOMPATIBLE INK CARTRIDGE. THE CARTRIDGES LISTED ABOVE ARE NOT INTENDED FOR USE IN THIS PRINTER AS IT IS CURRENTLY CONFIGURED.

WHAT DOES THIS MEAN?

Category:
3 REPLIES 3

‎06-30-2023 03:08 PM - edited ‎06-30-2023 03:10 PM

HP Recommended

Hi @Hotrod25,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with incompatible print cartridges with your HP Photosmart 7520 E-All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

Let's perform a power drain: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle

Update the printer firmware 

 

  • Click here to download and install the latest printer firmware from your product
  • Click here to know different methods of updating printer firmware.

 

If the issue persists, then please follow the steps mentioned in this document:

 

click here and follow the troubleshooting steps

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 


A_Gayathri
HP Support Community Administrator.
Was this reply helpful? Yes No

‎07-12-2023 04:55 AM

HP Recommended

Hi Gaya,

tried all of this but to no avail. i am in the process of returning the ink cartridge to the supplier.

Thank you for your help.

Hotrod 25

Was this reply helpful? Yes No

‎07-13-2023 12:16 AM

HP Recommended

Hi @Hotrod25,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
Was this reply helpful? Yes No
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