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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- INK ERROR MESSAGE

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12-12-2018 09:01 AM
Hello,
I keep having issues when I try to add new ink to my printer. I've noticed that the ink i've gotten previously had a item number of CNO4AE but the new ink i've gotten, still 951XL appears to have a number of CNO48AN and it will not work with my printer. Is there a reason i can't find any ink with the original item number?
12-13-2018 03:17 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips to your technical queries.
I have sent you a private message, for more details that cannot be shared in a public post.
Can you please check your inbox on the forums page for the private message.
Have a great day!
Raj1788
I am an HP Employee