-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- IP address not connected SOLVED

Create an account on the HP Community to personalize your profile and ask a question
09-02-2016
09:28 AM
- last edited on
07-08-2022
07:37 AM
by
AgathaV
Unable to print anything.
On the front panel of the printer, it says IP address not connected.
I tried some solutions from other threads, like " Power off printer and router. Power on
router and wait 3 mins. Power on printer and verify it connects to the router" and
"Setup > Wireless > WIreless Settings > Reset Wireless Defaults". I also rebooted
several times. I also tried the Print and Scan Doctor. Nothing works
When shutting down, the on/off button and the wireless button both light up (no blinking)
while the front panel froze for 5 seconds before actually shutting down.
You can check the drivers updates, here: HP Customer Support - Software and Driver Downloads
The printer normally works ok.