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‎09-20-2022 03:34 PM - edited ‎09-20-2022 03:35 PM

HP Recommended

I'm trying to replace the toner on my HP Neverstop Laser MFP 1202w.  I can't seem to get the image drum light to glow a steady white.  When I put the toner reload kit into the reload port, the image drum light just flashes orange and I can't rotate the kit clockwise.  I've already tried removing the image drum and shaking it a few times to loosen the toner but that doesn't work.  I've also checked that all sealing tape is removed from the printer but the error is persisting.  Please help.

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3 REPLIES 3

‎09-21-2022 04:48 AM

HP Recommended

If the drum is at the end of life you will not be able to refill it. How many pages you have printed with that drum?




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‎09-22-2022 08:42 AM

HP Recommended

I'm not sure.  How do I figure that out?

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‎09-22-2022 11:11 AM

HP Recommended

Press add hold Resume button for a few seconds, which will make a printer print a configuration page, you can find info regarding drum life. The flashing drum icon is probably drum's end of life.




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