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- Impossible to scan a document with an Office Jet Pro 8500 if...

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08-19-2020 02:27 AM
Product: HP Officejet Pro 8500
Operating System: Microsoft Windows 10 (64-bit)
On my HP Office Jet Pro 8500, it is impossible to scan a document if there is a missing Ink cartridge ?
Why ? I don't need to print just to scan a document. Do you know if there is a work arround ?
1 REPLY 1
08-21-2020 02:49 PM
@LSM4 I'm afraid all the ink cartridges need to be present to perform any action (including scan) on the printer.
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