Incompatible HP 803 (India) for HP 63 (the US)

[Dhebar]

This is with reference to HP Offiice Jet 4650 purchased in the US but for use in India.  As per you the equivalence to "63" is "803" available in India  but  puttng in a new HP803 black cartridge, the unit  rejects it, calling it incompatible and refuses even to print a test page.  The problem is simply beyond the general cleaning hints given by you.  Is some hardware/software adjustment to be done? If so please advise on that at the earliest.  Must have the solution to it done and over with. Thanks.   

[TEJ1602]

@Dhebar, Welcome to HP Support Community!

The cartridges from different zone will not work with the printer. We need to perform a regional reset on the printer to resolve this issue. 

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