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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Ho envy 7100

Incompatible ink message on printer. Tried replacing with 2 new instant ink cartridges, been through cleaning contacts via support call, tried to  copy a page with each cartridge in individually Following process via tech support. Printer just out of warranty but I was never offered option to buy a warranty. Can't really find a telephone option for supper. Spent nearly 3 hours on WhatsApp support Saturday and mother hour on a Twitter support convo today. The only solution can't be that the printer is only fit for the bin. It's only 15 months old. 

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@Wooduk

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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