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‎06-05-2017 03:50 AM

HP Recommended
Product: HP Envy 5546
Operating System: Microsoft Windows 10 (64-bit)

Hi

 

I have recently had trouble printing 6"x4" photos onto glossy photo paper, I see others have had problems in the past too but their answers havent been able to help me.

 

When I print a photo the picture comes out incomplete.

On a typical 6"x4"photo printed landscape the left hand side of the picture has about half an inch cut off, and therefore a white strip on blank paper on the right hand side. It is as if the paper isnt feeding through properly.

 

I hope you can help.

Many thanls

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-06-2017 02:16 AM

HP Recommended

Seems I have solved the problem.

 

Swapping the photo paper for Kodak photo paper seemed to work. The printer now recognises the paper and prints a full page.

 

I hope this helps you if you have the same problem.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎06-06-2017 02:16 AM

HP Recommended

Seems I have solved the problem.

 

Swapping the photo paper for Kodak photo paper seemed to work. The printer now recognises the paper and prints a full page.

 

I hope this helps you if you have the same problem.

Was this reply helpful? Yes No
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