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Solved!

Infrequent Use - Ink Dries Out

HP Recommended
DeskJet 3700

I print only a few times a year so I do not use much ink.  Any suggestions for keeping my cartridges from drying out?  I put tape over the opening and stored in ziplock bags but even that did not seem to help.  

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@KyleA72 Welcome to HP Community!

 

I understand that the ink cartridges dry out.

 

HP recommends that all cartridges remain sealed in the original package until they are installed.

Nozzles can crust over if supplies are not kept in properly humidified airtight containers. Ink can wick from nozzles if anything touches them.

After the tape or caps have been removed, cartridges and printheads should remain installed in the product.

   CAUTION: 

Improper storage can damage cartridges and printheads.

Storing Opened Cartridges and Printheads

  • If opened supplies must be stored outside of the product, place them (nozzles up) in a plastic tub with an airtight lid.

  • Some cartridges have an orange cap that is twisted off to open. If these supplies have been opened, replace the orange cap before it is stored.

  • Place a damp cloth or paper in the tub.

  • Do not use plastic bags. Do not allow anything to touch the cartridge nozzles.

Figure : Plastic tub with an airtight lid

Image: Plastic tub with an airtight lid

Figure : Do not touch the cartridge nozzles

Image: Do not touch the cartridge nozzles

 

Try to clean the nozzles and try to print.

 

If you have the same issue, you have to replace the ink cartridges. 

 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


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