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‎08-26-2017 02:09 AM

HP Recommended
Product: HP 803
Operating System: Microsoft Windows 10 (64-bit)

When i installed new HP 803 Cartridge Black in HP Deskjet 2132 , it is showing error message : "Ink Cartridge Failure". Please check image attached here....

 

Not able to print anything..... i am very much disgusted by this HP problem, as i have purchased it from retail outlet in India. (Place: Tumkur, Karnataka). 

 

HP 803 Error.png

3 people had the same question
3 REPLIES 3

‎08-26-2017 03:41 AM

HP Recommended

Hi,

Remove the black caretridge from the printer and use the color cartridge in reserve mode to print for now.

 

Return to the retailer with the faulty cartridge, it is provided with a limited warranty:

https://support.hp.com/us-en/document/c00206040

 

Regards,

Shlomi



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‎08-26-2017 03:57 AM

HP Recommended
Hello, thank 's for reply, that retailer guy is not accepting this, and saying return in HP website. M very much disgusted regarding this.
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‎08-28-2017 11:35 AM

HP Recommended

Hi,

Te retailer should provide you the warranty..

 

I suggest contacting HP by filling the form below for any further assistance:

https://support.hp.com/in-en/contact-hp/product/HP-DeskJet-2130-All-in-One-Printer-series/7174550/mo...

 

If the printer is no longer in warranty follow the steps on screen to dispute due to cartridges in warranty..

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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