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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎11-03-2020 10:00 AM - last edited on ‎11-03-2020 11:25 AM by Retired

HP Recommended
Product: HP Envy 4520

PLEASE HELP ME!!! I’ve installed my new cartridges and there’s a problem with the colour one. I’ve reinstalled them so many times and cleaned them and still nothing and I can’t get any more in the future until the problem is fixed!

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1 REPLY 1

‎11-03-2020 11:09 AM

HP Recommended

Hi,

Please remove the Tri-Color cartridge, close the door and see if you can print with the Black Ink Cartridge only.

 

Assuming you can, and these are genuine and in-warranty HP cartridges, the Tri-color cartridge is likely faulty, you may return with it to the point of purchase with its receipt, to send the cartridge to HP and claim its warranty.

 

Shlomi



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