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06-05-2014 09:17 AM
I recently broke the paper tray to my HP Officejet J4580 printer and after extensive searching found it was no longer available for replacement. I purchase a new printer, HP Deskjet 1512 but I have unopened ink cartridges that I would like to exchange to fit the new printer. Is there a way to do this?
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06-05-2014 09:52 AM
You could call HP Phone Support to see what they can do. Failing that another option is to sell them on eBay
http://welcome.hp.com/country/us/en/wwcontact_us.html
06-05-2014 09:52 AM
You could call HP Phone Support to see what they can do. Failing that another option is to sell them on eBay
http://welcome.hp.com/country/us/en/wwcontact_us.html
04-15-2016 12:13 PM
whan i bought my new printer hp said i could exchange my old cartridges for new printer how can i do is and tell why i can't talk to to human person like phone number not all those lip i have to jump though so i can exchang cartridges
04-15-2016 01:15 PM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
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