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‎07-24-2024 11:56 AM

HP Recommended

We have replaced all the ink cartridges, turned the printer off, unplugged the printer, waited 60 seconds and tried printing again, but still receive the same error.

Category:
3 REPLIES 3

‎07-26-2024 08:54 AM

HP Recommended

Hi @JeremyHouse,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are having issues with the Ink System Error
 

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-
HP Community Moderator



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‎07-29-2024 01:11 PM

HP Recommended

The printer is HP Officejet 6700 Premium. I do not have a product number accessible. I'm sorry.

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‎07-30-2024 10:08 AM

HP Recommended

Hi @JeremyHouse ,

 

Thanks for the model number. 

 

If you have performed all the steps from this document and still having issues, this could be a hardware issue. 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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