Ink cartridges is incompatible to my 1515 printer

[Itee-1206]

Hi, 

My 1515 printer was compatible with 678 cartridge but when it got Updation to 1510 driver, it is showing incompatible to cartridge. I am using this in india. 

What should I do? 

[Betty0610]

@Itee-1206

Welcome to the HP Support Community.

Where did you buy the Printer from?

Let's try to reset the Printer here:

Turn the printer on, if it is not already on.

1. Wait until the printer is idle and silent before you continue.
2. With the printer turned on, disconnect the power cord from the rear of the printer.
3. Unplug the power cord from the wall outlet.
4. Wait at least 60 seconds.
5. Plug the power cord back into the wall outlet.
6. NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
7. Reconnect the power cord to the rear of the printer.
8. Turn on the printer, if it does not automatically turn on.
9. Wait until the printer is idle and silent before you proceed.

Also, try connecting the Printer to a different wall outlet directly.

If the issue persists, please perform the remaining steps from this document: https://support.hp.com/us-en/product/hp-deskjet-ink-advantage-1510-all-in-one-printer-series/5285089...

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Itee-1206]

Thank you for your valuable information . 

I will try this 

I bought this printer in india and I am using in india only .. Same number of cartridge I was using but after 1510 driver updation it start rejecting cartridge. 

[Betty0610]

Sure,do keep us posted. If you've any spare cartridges, do try those and check if you get the error message.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!