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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎01-21-2024 06:43 AM - edited ‎01-21-2024 07:20 AM

HP Recommended

Hi there,

Printer is Tango X - paper is HP- Color lock

My cartridges are brand new - hence full + the expiry date is May 2024.

I've printed a page or two a few weeks back -worked well - and now trying to print something again.

Unfortunately, blue, green, yellow colors are missing. Red and black are fine.

I've followed the procedure for cleaning and aligning the printheads - multiple times - to no avail! 

Still not printing the colors (except red)

I feel cheated, since the cartridges are BRAND NEW and from HP -> costly.

Is there a way to solve this?

Thanks a lot for your time and help! 

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