-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Ink not drying on paper - could be media setting but not sur...

Create an account on the HP Community to personalize your profile and ask a question
08-14-2016 04:33 PM
Hi,
This is my first post so I hope I have put this in the right place.
I am using my 7500 to attempt to print pages for my stamp album but because the paper is slightly shiny the ink isn't drying. The media type is set as plain paper I think this may be the cause but what should I set the media type to?
It has a sort of matt shine to it, it is nowhere near as glossy as photo paper but must be lightly coated.
Any help would be appreciated.
Solved! Go to Solution.
08-15-2016 12:18 AM
Hi,
Thanks for using the HP Forums.
Do you know the brand and name of the media that you are using?
If it's Brochure media, then you can select Brochure, else if it's closer to Photo papers, you can try "Other Photo Papers" if there is such and option.
Also, using other non-HP branded media, the print quality may not be optimal nor wll there be gurantee that the ink will work with the media (hence the issue you are seeing).
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
08-15-2016 01:12 AM
The paper is designed for use in a postage stamp album so can't be more helpful this is where my problem begins because i believe it is almost as though it is sprayed with a sort of protective coating to avoid damage to the stamps.
Might just have to play around with the media settings till I find one that works.