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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Ink roller noise

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04-21-2022 10:41 AM
Hi to everybody. When printing some front-back pages in wireless connection with my HP printer Envy 6230, I note a boring noise, I think it comes from the ink roller.
Infact, once printed the front page, the printer is ready for pulling back the sheet for the back page print and at that point it seems the printer jams. One hears a persisting noise from the inner side, as if it were not able to pull the sheet back, by slipping in the mechanism or movement about the ink roller, I suppose.
That usually lasts from 5 to 10 seconds, afterwards the printer is able to work perfectly, by regularly printing the back page. All that is happening when printing front/back pages. What about, please? How can I fix that ? Thank you in advance.