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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Ink system failure

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04-07-2020 09:33 AM
This printer has been stored. Replaced all ink cartridges with HP cartridges and did a hard reset a few times. I also wiped the contacts with a dry line free cloth, to no avail. Still receive above error.
04-12-2020 06:02 AM
@Nonblondone, Welcome to HP Support Community!
If you have already performed the steps from the document Resolving 'Ink System Failure', 'System Supply Problem' Errors and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee