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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Instant Ink Account Number

Create an account on the HP Community to personalize your profile and ask a question
02-10-2018 12:24 PM
Where's my Instant Ink account #?
Solved! Go to Solution.
Accepted Solutions
02-10-2018 04:04 PM
Likely this information is available when you log into your HP Connected / Instant Ink account.
HP Instant Ink - HP connected: Sign-up / Sign-in, FAQ, Important "Small Print" Information
Click Supported Countries (top right of Webpage) - Change Flag to your country (as available)
and
HP Connected Website Support Page > Troubleshooting, How-to, Video Tutorials: HP Connected
If you cannot find what you seek, if you have questions about the account, if you need to talk to someone from Support, contact HP / Instant Ink Support in your region.
Instant Ink / HP Technical Support
Option 1
Wait for an HP Instant Ink agent to find and post a response on this thread.
Agent Response times vary widely - response is NOT guaranteed - this is a community forum.
And / Or
Option 2
Contact Instant Ink Support / HP Tech Support in your region.
Please take the time to read the warning section at the bottom of this post regarding thieves and vermin.
Refer to your regional Terms of Service contract to verify available contact options in your area.
______________________________________________________________
Regions
In USA or Canada
Cloud Services (during normal business hours): 1-855-785-2777
- Verify the phone number in your Terms of Service document
HP Instant Ink - USA - Terms of Service
Lots of important information and definitions, including:
# 4: Printer Needs to be Connected to Internet
# 5: INSTANT INK PROGRAM CARTRIDGES PROVIDED TO YOU (Read this one!)
And
# 6: INSTANT INK PROGRAM CARTRIDGES MUST BE RETURNED TO HP BY YOU (Read this one!)
# 7: Service Plans -- What is a page?
# 8: Rollover Pages
#13: Customer Support Center -- Cloud Services Contact Phone Number and online contact link
#15: Cancellation
______________________________________________________________
In UK
HP Support - Specify help for Instant Ink: 0207 660 0596
- Verify Phone Number - Reference Contact HP UK – Phone Assist
HP Instant Ink - UK - Terms of Service
Lots of important information and definitions, including:
Top of Page: Location, Contact Phone Number and online contact link
# 5: Printer Needs to be Connected to Internet
# 6: INSTANT INK PROGRAM CARTRIDGES PROVIDED TO YOU (Read this one!)
And
# 7: INSTANT INK PROGRAM CARTRIDGES MUST BE RETURNED BY YOU TO HP (Read this one!)
# 8: Service Plans -- What is a page?
# 9: Rollover Pages
#13: Customer Support Center -- includes Contact Phone Number and online contact link
#16: Cancellation
HP Instant Ink - UK - Overview / FAQs
______________________________________________________________
Everywhere else: Contact HP Support
Specify help for Instant Ink / HP Connected / Web Services
Select your country / region from the list and follow the prompts
______________________________________________________________
Scams and Unscrupulous Contacts – Please READ:
- Be aware of scams, thieves, and vermin that infest the underbelly of the forum.
- Sometimes when you ask for help, these creatures crawl out from under rocks to pounce on the unwary.
- These people are NOT here to help you.
HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls
AND
Signs of Vermin:
- Do not respond to email or private messages that say “for hassle free help – kindly call us at this number” or anything remotely similar.
- Do not respond to "Gee, it is so difficult to help you on the forum -- call us!" messages.
- HP does not post unsolicited private messages that contain embedded phone numbers or email addresses.
- HP does NOT sign email or messages as “Helpdesk”, “TechHelp”, “TechDesk” or anything similar.
- Verify all phone numbers against HP Contact information in HP Documents.
- HP will not call you to tell you there is a problem on your computer.
- HP will not call you and ask for your personal information.
- HP will not call you to offer you money.
- HP will not insist that you let the technician log into your computer.
- HP will not tell you your computer is full of malware and then offer to sell you a “plan”.
- Avatars and "HP" screen name emblems within the content (inside) an email or private message can be faked.
HP and Forum Community HP Experts do NOT message, call, or email you and promise to fix a problem if you would just "call this number", give out your personal information, promise your first-born child, provide a credit card number
_____________________________________________________________
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.
02-10-2018 04:04 PM
Likely this information is available when you log into your HP Connected / Instant Ink account.
HP Instant Ink - HP connected: Sign-up / Sign-in, FAQ, Important "Small Print" Information
Click Supported Countries (top right of Webpage) - Change Flag to your country (as available)
and
HP Connected Website Support Page > Troubleshooting, How-to, Video Tutorials: HP Connected
If you cannot find what you seek, if you have questions about the account, if you need to talk to someone from Support, contact HP / Instant Ink Support in your region.
Instant Ink / HP Technical Support
Option 1
Wait for an HP Instant Ink agent to find and post a response on this thread.
Agent Response times vary widely - response is NOT guaranteed - this is a community forum.
And / Or
Option 2
Contact Instant Ink Support / HP Tech Support in your region.
Please take the time to read the warning section at the bottom of this post regarding thieves and vermin.
Refer to your regional Terms of Service contract to verify available contact options in your area.
______________________________________________________________
Regions
In USA or Canada
Cloud Services (during normal business hours): 1-855-785-2777
- Verify the phone number in your Terms of Service document
HP Instant Ink - USA - Terms of Service
Lots of important information and definitions, including:
# 4: Printer Needs to be Connected to Internet
# 5: INSTANT INK PROGRAM CARTRIDGES PROVIDED TO YOU (Read this one!)
And
# 6: INSTANT INK PROGRAM CARTRIDGES MUST BE RETURNED TO HP BY YOU (Read this one!)
# 7: Service Plans -- What is a page?
# 8: Rollover Pages
#13: Customer Support Center -- Cloud Services Contact Phone Number and online contact link
#15: Cancellation
______________________________________________________________
In UK
HP Support - Specify help for Instant Ink: 0207 660 0596
- Verify Phone Number - Reference Contact HP UK – Phone Assist
HP Instant Ink - UK - Terms of Service
Lots of important information and definitions, including:
Top of Page: Location, Contact Phone Number and online contact link
# 5: Printer Needs to be Connected to Internet
# 6: INSTANT INK PROGRAM CARTRIDGES PROVIDED TO YOU (Read this one!)
And
# 7: INSTANT INK PROGRAM CARTRIDGES MUST BE RETURNED BY YOU TO HP (Read this one!)
# 8: Service Plans -- What is a page?
# 9: Rollover Pages
#13: Customer Support Center -- includes Contact Phone Number and online contact link
#16: Cancellation
HP Instant Ink - UK - Overview / FAQs
______________________________________________________________
Everywhere else: Contact HP Support
Specify help for Instant Ink / HP Connected / Web Services
Select your country / region from the list and follow the prompts
______________________________________________________________
Scams and Unscrupulous Contacts – Please READ:
- Be aware of scams, thieves, and vermin that infest the underbelly of the forum.
- Sometimes when you ask for help, these creatures crawl out from under rocks to pounce on the unwary.
- These people are NOT here to help you.
HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls
AND
Signs of Vermin:
- Do not respond to email or private messages that say “for hassle free help – kindly call us at this number” or anything remotely similar.
- Do not respond to "Gee, it is so difficult to help you on the forum -- call us!" messages.
- HP does not post unsolicited private messages that contain embedded phone numbers or email addresses.
- HP does NOT sign email or messages as “Helpdesk”, “TechHelp”, “TechDesk” or anything similar.
- Verify all phone numbers against HP Contact information in HP Documents.
- HP will not call you to tell you there is a problem on your computer.
- HP will not call you and ask for your personal information.
- HP will not call you to offer you money.
- HP will not insist that you let the technician log into your computer.
- HP will not tell you your computer is full of malware and then offer to sell you a “plan”.
- Avatars and "HP" screen name emblems within the content (inside) an email or private message can be faked.
HP and Forum Community HP Experts do NOT message, call, or email you and promise to fix a problem if you would just "call this number", give out your personal information, promise your first-born child, provide a credit card number
_____________________________________________________________
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.
02-12-2018 01:17 PM
You are welcome!
Thank you for participating in the HP Community Forum.
We are a community of HP enthusiasts dedicated to supporting HP devices and technology.