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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Instant Ink Promo Code

Create an account on the HP Community to personalize your profile and ask a question
01-16-2019 10:07 PM
Hello, please note that I am writing this as of 9:05 PM PST on 1/16/19. I have a promo code for two months free of instant ink alongside my free trial which will give me 4 months of total free access. This promo code was given to me by best buy on a card. It says I can activate it upon sign up as long as a I do so within 7 days of printer set up and before 1/18/19 which is less than two days away. When I enter the promo code, it says it is expired. I have followed all the correct steps. I do not want to finish setting up my account because I am worried I will not have access to the four months if I do. Please help me resolve this before it is too late.
01-17-2019 12:51 PM
Thanks for checking up on the promo code and don't worry, I'll make sure you get the free months. It would help me if you could upload a photo of the card into this thread showing the expiration date of Jan. 18th.
But please go ahead and enroll in Instant Ink and then I can add the promo months to your account. I'll send you a private message to get those details.
Thanks,
JillSa
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