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‎06-13-2025 06:47 AM

HP Recommended

I am receiving the following error on my two HP LaserJet Pro MFP printers:

 

PDF Error

Subsystem: PARSER

Error: InternalError 0xc8

Error Information:

Reported by PDL PDF

TrueType font problem: 'cmap' glyph number >= 'post' glyph count

 

I've power cycled, factory reset, fully removed printers from network, uninstalled and reinstalled printer apps, tried printing from different apps etc. Still failing. Help please!

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1 REPLY 1

‎06-14-2025 11:49 AM

HP Recommended

Hi @Suths,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the exact model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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